Terms & Conditions


We are a New Zealand owned company.


Delivery targets

Delivery targets are a guide and we do not guarantee your item will reach its destination within the time specified. We will endeavour to deliver the products as quickly as possible.

Shelf life

Our products are fresh and have a 10 day shelf life from the day of dispatch.

If your box arrives and the contents are warm please do not consume the contents, please advise us immediately.

Customer statement

The name that will appear on your statement will be BOSTOCK’S ORGANIC

Payment currency

Your account will be charged in NZ Dollars.

Cancellation Policy

Due to the perishable nature of our products we are unable to accept cancellations of orders less than 1 working day before the delivery date.


We endeavour to deliver the goods to the purchasers address within the time specified.  The Buyer shall accept the goods if the goods are delivered within a reasonable time thereafter. The delivery targets are a guide and we do not guarantee these time specifications.

Deliveries are made by Fastway couriers.

Purchase Policy

All orders for next day delivery need to be placed by 10 am the day before.

Changes to Terms

If we need to change these terms we will make every reasonable effort to let you know.

Price and Price Changes

All prices are NZ dollars. Price changes will be clearly specified on the website and we will make every reasonable effort to notify the buyer one week prior to the change.

Credit Card Payments

Payments are processed through the secure Paystation system. Credit card information is not stored by us. Payments must be received prior to orders being shipped.


If you are unhappy with any of our products we will offer a replacement item. If the issue cannot be resolved we will refund the payment.